Volvo Financial Services has
chosen Oyster Bay Systems’s Vienna for its North West Europe
service centre. The software will allow Volvo to put all its
back-office procedures for the region onto a single platform, and
is now running in the Netherlands, Southern Ireland and the
UK.

Volvo Financial Services (VFS)
UK operations manager Gavin Armitt said: “The was a need to
initiate all operational leases, finance leases and instalment
credit contracts that have been accepted at the point of sale and
run them through to the end of contract. At migration time, there
were 8,000 finance agreements to move in a portfolio valued at
around €240m. We have plans to develop the region’s systems further
in the future, and this implementation is very much a platform for
future growth.”

Michael Breach, Oyster Bay MD,
said: “Our close working relationship with VFS was an important
factor in the success of the project.”

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