Volvo Financial Services has chosen Oyster Bay Systems’s Vienna for its North West Europe service centre. The software will allow Volvo to put all its back-office procedures for the region onto a single platform, and is now running in the Netherlands, Southern Ireland and the UK.
Volvo Financial Services (VFS) UK operations manager Gavin Armitt said: “The was a need to initiate all operational leases, finance leases and instalment credit contracts that have been accepted at the point of sale and run them through to the end of contract. At migration time, there were 8,000 finance agreements to move in a portfolio valued at around €240m. We have plans to develop the region’s systems further in the future, and this implementation is very much a platform for future growth.”
Michael Breach, Oyster Bay MD, said: “Our close working relationship with VFS was an important factor in the success of the project.”
