Equipment leasing insurance provider Acquis has appointed Lisa Farrell to its board of directors as chief operating officer.
Farrell (pictured) has held several senior operational roles – most recently as general manager and operations leader at GE Capital Equipment Finance – in which she championed excellent customer care and built a great track record of improving processes and developing innovative solutions, Acquis said.
Lisa Farrell, COO of Acquis
In her new role as COO, Farrell will hold responsibility for the company’s specialist multi-lingual contact centre, as well as the claims management and underwriting functions. Her remit will include developing the company’s insurer relationships and implementing new insurance products so that we continue to provide the highest quality products and services to the European leasing industry.
Nick Leader, chief executive of Acquis, said, “I am delighted that Lisa is joining our board at such an important time. Lisa’s extensive experience in asset finance will be invaluable to our team, as well as our client partners. The company has an impressive track record of delivering the highest standards of service to our leasing partners across Europe, and Lisa’s appointment will ensure we remain sharply focussed on delivering for our clients as we grow.”
Farrell said: “I’m looking forward to using my knowledge and expertise to support the company’s growth strategy. I have been really impressed by the team and their commitment to delivering excellent service.”
In July, Acquis announced its expansion into Luxembourg and Poland in a move that takes its geographic coverage to a total of 16 countries across the European Union, plus the UK and Norway.
James Rudolf, chief commercial officer at Acquis, said: “Acquis partners with some of the largest leasing and asset finance companies across Europe, managing insurance on over €6bn of financed equipment and tracking more than 740,000 finance contracts.”