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Job Title:J2620 – Collections Account Manager – Surrey / Gtr London – Asset Finance
Salary:£22,000 – £28,000 plus excellent bonus and benefits
Location:UK, Surrey / Gtr London / Richmond
Job Function:Credit Risk & Collections
Vacancy Type:Permanent
Asset Type / Sector:

All Assets / Sector

Job Description:J2620 – Our client is seeking a Collections Account Manager to chase and manage arrears and default across all business channels. You will ideally have 1-2 years experience in debt collection with good organisational skills. Salary: £22,000 – £28,000 plus excellent bonus and benefits. Location: Surrey / Gtr London / Richmond.


Chase arrears and manage allocation of cash for all non-contractual arrears
Raise arrears letters and default notices as appropriate.
Manage all late payment interest from identification, billing and collection.
Assist other collections account managers with administrative duties.
Assist with the on-boarding process of key vendor accounts.
Liaise with accounts department to ensure correct allocation of cash.
Investigate and ensure overpayments are corrected.
Work in accordance with the latest procedures and policies.
Ensure compliance with Consumer Credit Legislation and DPA.
Be proactive in developing process and procedure in a changing business.
Other ad hoc duties where required.


1-2 years experienced in debt collection preferred (not essential).
Good organisational skills.
A good team player but able to work independently.
Good communication skills and the ability to make decisions.
Good knowledge of excel and other Microsoft systems.
Ability to resolve technical allocation issues.
Working knowledge of Alfa useful but not essential.
Act with integrity at all times and embrace the philosophy of treating customers fairly.

We strongly favour applicants with proven relevant experience in Financial Services; particularly in Asset Finance and Leasing.

Consultant :Jane Theobald: