BNP Paribas Leasing Solutions UK has appointed a head of service delivery for its Equipment and Logistics Solutions (ELS) division.

In her new role, Andrea Rix, who has been with the business since 2001, will focus on using her understanding of the asset finance industry in areas such as new business, credit, asset management and customer service.

Rix most recently held the position of head of business transformation where she took a lead role in implementing a series of initiatives such as the company’s mid-term strategic plan known as ‘Transformation 2020’. Other roles held by Rix during her time at BNP Paribas include as head of ELS vendor operations.

As part of her new role, Andrea joins the UK business leadership team including Mark Richards, head of sales, who has also been newly appointed to the role.

Departing the business is Jon Cooper, head of ELS vendor sales. Cooper will be entering his retirement early 2019, having been at BNP Paribas Leasing Solutions for 7 years. During his time, Cooper worked with the ELS division in key asset finance markets such as farm, construction, commercial vehicles and materials handling, as well as instigating expansion in to adjacent markets such as food manufacturing and trailers.

Commenting on Andrea Rix’s appointment, Jean-Michel Boyer, chief executive officer of BNP Paribas Leasing Solutions, said:  “Throughout her time with the business, Andrea has shown exceptional leadership skills. Andrea is deeply committed to exceptional customer service and as part of the leadership team, will continue to play a key role in executing our mid-term plan which is underpinned by a significant digital investment programme and process optimisation for our partners and customers.

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“I am delighted to announce her appointment as head of service delivery and look forward to further strengthening our service proposition here in the UK.”

On Jon Cooper’s retirement, Boyer said: “Over the years, Jon has made an immensely positive impact on our company and those who have worked with him. I would like to personally thank Jon for his unwavering service and dedication, and offer him our greatest thanks and appreciation on behalf of the business.”

In October BNP Paribas Leasing Solutions appointed Ian Barker as the UK head for Rental Solutions, the lessor’s unit for commercial vehicle leasing.