Close Brothers Business Finance, a UK broker funding specialist, has invested in its sales function by establishing new teams to provide further support for its broker partners supporting the SMEs.
The key changes are:
A Broker Relationship Manager (BRM) team has been created, consisting of four colleagues based out of the Hessle, Yorkshire, office who will own and manage their own broker portfolios. They will physically sit alongside credit and operations colleagues, ensuring an improved and more seamless experience for brokers
A Centre of Excellence team has been established in Trafford, Manchester, and focused on broker management and compliance across Close Brothers Business Finance. This team will look to improve the broker on-boarding experience and ongoing care, among other responsibilities
Chris Harris has been promoted into the new role of business development director, continuing our focus on colleague progression
David Forbes, national sales director for Close Brothers Business Finance, said: “SMEs are the lifeblood of the UK’s economy and we have committed to playing our part in helping their recovery from what has been an incredibly difficult time by increasing our support for Brokers even further.
“The establishment of these new teams is testament that the path we are on is the right one. We never rest on our laurels and are always looking to innovate and better understand how we can improve our service levels for our Broker partners.
“The new arrivals – most of who are internal recruits – boost an already strong team and is a clear sign of our continued ambition to both grow our business and to consolidate our position as one of the leading funders for Brokers, who we aim to help thrive through all economic cycles in their respective markets.”