LeasePlan UK has appointed Matt Cranny as
operation and service director. Cranny replaces Graham Rixon, who
is stepping down to pursue other interests outside the industry,
the car and van leasing company said.
Within LeasePlan UK, Cranny previously held
the role of service improvement director, with responsibility of
customer satisfaction and service.
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In his new role, he will focus on service
improvement with the day-to-day operational side of the business,
working closely with the lessor’s commercial director Matt
Dyer.
LeasePlan UK MD David Brennan said: “Matt
Cranny has played a vital role in the success of LeasePlan over the
years and his new role is testament to that. It really highlights
the importance of customer service within operations and echoes our
Good to Great ethos of continual service improvement.”
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