Future of work will have a longstanding impact on the insurance sector

From an insurance perspective, the future of work is a mixture of incorporating new technologies with emerging macroeconomic and lifestyle trends. The leading themes that GlobalData has identified that will shape the future of work in insurance over the next decade are AI, the shift to WFH, drones, the metaverse, the gig economy, and ESG. Generative AI is a hot topic in the insurance industry at the moment. AI is already well established within the insurance industry and used throughout the value chain, but generative AI opens up the possibility of further advancement.