Lloyds’ retail banking division saw net income up 5% to £9.9bn (€11.2bn) in 2017, partly thanks to growth in Lex Autolease.

Growth in revenues for the division was partly offset by an increase in impairment costs, up 10% to £717m, and a £400m rise in operating costs, to £4.8bn.

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Operating lease depreciation rose sustantially, up 22% to £946m. Lloyds attributed this to fleet growth and increasingly conservative residual values.

Underlying profits for the retail division ultimately grew to £4.4bn for the year, up 9%.

Across the wider Lloyds banking group, net income was £17bn, up 5% from 2016. Operating lease depreciation on all leased assets grew 18% to £1bn. Underlying profits grew 8% to £8.5bn.

The 2017 results were the first full-year results to be published since the UK government, which had bailed out Lloyds after the financial crisis, sold its last remaining stake in the bank.

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Group chief executive António Horta-Osório said: “2017 has been a landmark year in which the Group has made significant strategic progress and returned to full private ownership. This is due to the hard work of all our people and I thank them for it.”

“We have identified four strategic priorities focused on the financial needs and behaviours of the customer of the future: further enhancing our leading customer experience; further digitising the group; maximising group capabilities; and
transforming ways of working.

“We will invest more than £3 billion in these strategic initiatives through the plan period that will drive our transformation into a digitised, simple, low risk, customer focused UK financial services provider.”