(In response to the article
“the path to the super fleet”, printed on pages 8 and 9 of
the November issue of Leasing Life).
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Having successfully completed two
acquisitions in 2000 and 2002, the businesses were fully integrated
by 2004 on a single, customer-centric platform. From here, our
continued commitment to delivering market leading customer service
has delivered great levels of customer retention and contributed to
our organic growth.
To be recognised by Fleet News as
the best fleet leasing and management company three times since the
integration is a deserved achievement and one that owes largely to
the engagement and commitment of our people. Last year we were also
voted number one in the independent Landmark post sale customer
satisfaction survey, which has set a benchmark that we are
consistently delivering against this year.
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By GlobalDataIt’s very much business as usual for
Lloyds TSB Autolease and we’re focused entirely on meeting our
customers’ needs.
Nigel Stead,
Managing Director,
Lloyds TSB Autolease
Bury BL9 8RT
