View all newsletters
Receive our newsletter – data, insights and analysis delivered to you
  1. Recruitment
April 21, 2022updated 25 Apr 2022 9:19am

Collections Team Leader – Hybrid Working – North London

By THC Recruitment

Collections Team Leader
Hybrid Working
North London

My client, an independent finance lender dedicated solely to high-end vehicle finance, is seeking a diligent and organised Collections Team Leader who has the ability to prioritise work in a fast-paced environment. You will need to be able to chase late collections activities in line with Company policy. Outstanding attention to detail and communication skills are paramount. You will need to have extensive knowledge of regulated and Unregulated agreements.

Your responsibilities

  • Making outbound collection calls in a professional manner while keeping and improving customer relations.
  • Lead a team and their workloads
  • Deal with high balance delinquent accounts to negotiate and manage to a resolution
  • Resolve client-billing problems and accounts receivable delinquency, applying good customer service in a timely manner.
  • Review and monitor assigned accounts and all applicable collection reports.
  • Provide timely follow-up on payment arrangements.
  • Mail correspondence to customers to encourage payment of delinquent accounts.

Person Specification

  • The ideal candidate for this position will have a minimum of 3 years of consumer collections experience including interaction with a large customer base.
  • Strong communication, problem-solving and analytical skills required
  • Ability to work independently and adapt to a fast-changing environment.
  • Proficiency in Microsoft Office, including Excel and Word.
  • Experience in a financial services environment is preferred but not required.
  • Must have attention to detail with an eye for accuracy.
  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

Remuneration

Base salary of £30k – £38k depending on experience & private health insurance and pension.

Contact Vicky for more information at 01279713900.

NEWSLETTER Sign up Tick the boxes of the newsletters you would like to receive. A weekly roundup of the latest news and analysis, sent every Thursday. The leasing industry's most comprehensive news and information delivered every month.
I consent to GlobalData UK Limited collecting my details provided via this form in accordance with the Privacy Policy
SUBSCRIBED

THANK YOU